Our verification process consists of 3 steps and we have made it easy and simple to follow.
Step 1: You will be asked to take a selfie and a picture of your ID card.
Step 2: Personal information and a copy of your ID card and Proof of Address
Step 3: Add your bank for redemptions and a copy of your bank statement
Just make sure you have the following documents ready and you are good to go:
A valid government-issued Photo ID (either one of these):
Driver's license
State/National ID
Passport
Proof of a residential address:
A copy of one of the following documents:
- Utility bill: electric, gas, water
- Government-issued documents & correspondence
- Statement or reference letter from financial institution (bank statement or card statement)
- Payslip or salary statement
- Lease agreement
- Insurance document
The document needs to have your name on it and it can not be older than 3 months.
Bank statement
Redeemed Smile Coins will be credited to this bank account.
A copy of a personal bank statement
Not older than 3 months
Must be under your name
Must include your current residential address
Please note that all documents must be clear and readable. All four corners should be visible.
Once you have uploaded your information, one of our verification experts will review your documents. Please allow our experts up to 72 hours to go over your verification. Once the verification is completed or there is any status update, we will make sure to be in touch via email.